DSS Training Program
UConn School of Social Work/Department of Social Services Training Program
A Social Work/Social Services Partnership
The UConn School of Social Work and the Connecticut Department of Social Services (DSS) have worked collaboratively for over twenty five years. DSS has an Office of Organizational and Skill Development (OSD) that provides training and organizational development services to DSS and its staff. The OSD staff and the services are part of a formal partnership between the school and DSS. This arrangement insures effectiveness, efficiency, and shared resources that benefit the partners, clients and The State of Connecticut.
OSD is staffed by professionals from the School of Social Work who provide a variety of training, media and organizational development activities to the agency’s nearly 2,000 employees. Operating under a contractual agreement for more than 25 years, the partnership has changed over time to meet DSS’ developing needs.
Education and training for DSS staff and its partners is focused on programs, leadership and professional growth and development. DSS staff are provided regular training opportunities in a range of program areas such as Medicaid, child care, child support, elderly services, TANF, foodstamps and case management. In addition civil rights, supervisory, managerial and systems training are part of an employee’s growth and development plan. A media production center develops educational materials for training projects, group presentations, and other needs through newsletters, videotapes, and other communications tools. Organizational development activities are initiated and managed by the OSD staff to support service effectiveness and efficient processes. Cultural responsiveness and social justice are fundamental part of training and organizational design services. Graduate students from the School of Social Work are placed as interns in DSS departments.
More information about OSD at The Office of Organizational and Skill Development website.
Darleen Klase, Director
12 th Floor – OSD
25 Sigourney Street
Hartford, CT 06120